Our Services

From Paperwork to Port, We've Got You Covered.

LAND FREIGHT

Road shipment is an essential transportation method within DSF’s supply chain. We are experienced in working with different trucking and railing services. We understand how different road and network infrastructures affect road transportation services. We are also practiced in procuring road permissions and surveys required. Where applicable, we also provide a barge service to transport container, bulk or specialised and project cargo.

SEA FREIGHT

Understanding that sea is an integral part of the shipping value chain, we have established relationships with dependable and reliable carriers. DSF offers sea freight shipments as part of our forwarding services as a way to provide more efficient, reliable service, paired with complete visibility throughout the supply chain for direct and indirect, and FCL (Full Container Load) or LCL (Less than Container Load) shipments.

AIR FREIGHT

Our tracking systems and proactive approach to customer service provide you with timely updates about the status of your freight. Our air freight experts are with you throughout the air shipping process, from handling the initial quote with detail and diligence to tracking the details from origin through to final destination. DSF’s air freight services also encompass Next Flight-out, Overnight Freight Service, and Consolidation & Direct-to-Consignee Service.

PRODUCTS &SERVICES

Simply put, we act as an intermediary between a shipper and various transportation services such as ocean shipping on cargo ships, trucking, expedited shipping by air freight, and moving goods by rail. We utilize established relationships with carriers, in order to negotiate the best possible price to move goods along the most economical route by working out various bids and choosing the one that best balances speed, cost, and reliability. Our service scope are designed to cover import & export, as well as domestic services.

CONSULTATION SERVICES

We understand how much of a headache documentations, paperwork and regulations can be in transportation of goods and materials. As such, a core service of ours is providing consultation services to understand and prepare the documentation necessary for processing licenses, customs declarations, insurance and other purposes. Brokerage, permit applications, chartering and negotiations services are also included as part of our comprehensive consultation services – key inputs and aspects that need to be managed meticulously for the planning phase.

COLLABORATION PROCESS

We rely on a simple 5 step process with our clients ensure that your goods are delivered on time. As an organization, we look to provide an end-to-end service from understanding your needs to execution.

CORPORATE CULTURE & HUMAN CAPITAL

DSF is founded on a team individuals that are well versed in the different facets of freight forwarding and shipments. These individuals’ depth of experiences in forwarding, have come through years of lesson derived from serving clients by collaborating with national and multi-national organizations in diverse geographies..

DSF’s working culture is established with an emphasis of continuous improvement and reliability

Each of our staff is trained and nurtured to producing a service that our clients can rely on, with a mindset predicated on identifying improvement areas – be it administration and documentation, managing and coordinating with carriers, as well as working with customers to provide the best logistical solution.

BUSINESS COMMITMENT

We look to build relationships with each stakeholder we meet. We truly understand and believe that the only way for DSF to deliver excellence in our services is to establish a working relationship that is beneficial for parties involved, in the sense that trust and reliability can be expected.

With clients: We seek to build loyalty by allowing our customers to sit back and trust in our capabilities to deliver shipments consistently and reliably.
With employees: We seek to build a conducive working environment which allows them to grow and apply their expertise.
With partners (agents and carriers): We seek to build a dependable and transparent collaboration to enable the best solutions in serving client and customer needs.
With government agencies and institutions: We seek to build DSF’s profile as a reputable forwarder so that we are able to work together in coordination of shipment and customs agreements.

GROWTH STRATEGY & FUTURE DIRECTION

DSF has established concrete business strategies in the endeavor of achieving the vision to be the Leading and Trusted Freight Forwarder in Indonesia. A priority for us is to first establish a presence and develop our capabilities, such that we are at the peak of our potential in capturing market opportunities. This is followed by our plans to continue expanding our networks locally and internationally. Expansion will be achieved through establishing strategic partnerships that enable us to serve our clients better.

Lastly, our growth strategy is predicated on the success of our clients. We seek to entirely understand the situations and requirements of our clients and their businesses, because we know that their growth is directly attributable to the potential of DSF’s growth. This is why our core strategy is to serve our clients so that they are in positions to succeed. This is how we embody and live our tagline as part of our operations: DELIVERING SOLUTIONS FOR YOUR COMFORT.

IMPORT & EXPORT

Although the world might seem a lot smaller than it was before with the growth of technology, the hassles of dealing with paperwork, permits, rules and regulations are bigger than ever before. That is where DSF’s expertise comes in.

We fully understand and are committed to help you reduce paperwork, cut costs where possible and prevent any delays when moving goods and cargo. All you need to do is sit back and wait for your ship to come in. Our international network is built to expedite transits, understand different regulatory landscapes, and provide personalized services for your import and export needs.

DOMESTIC SERVICES (INDONESIA)

Indonesia is home to the largest population of any country in Southeast Asia, and contains a multitude of varying economies and cultures throughout its huge geography. As an private Indonesian forwarder, we are familiar in steering across the different landscapes and territories of Indonesia, from bustling cities like Jakarta and Surabaya to hard-to-reach remote locations in the corners of the country. DSF’s network extends across Indonesia’s 34 provinces, with strong connections to local partners and institutions.

SAFETY & SECURITY

Your cargo and shipments’ safety is a priority concern in how we conduct our operations. The complexities and threats that are inherent in the transportation industry is something that cannot be avoided – consequently, our service is designed to enable risk management, security and mitigations planning.

These principles are deeply embedded in the deals that we strike with our agents, carriers and partners as we know that security is a facet that we have to continually monitor and manage.

Technology is another aspect of how we ensure and safeguard the state of your cargo. Continuous investments are made into different methods of tracking and control over our expanding logistics network.

DS FORWARDING

DELIVERING SOLUTIONS FOR YOUR COMFORT

Address

Jl. Agung Niaga 3 Blok G-4 No. 5 Sunter Agung - Podomoro, Jakarta Utara - 14350

+6221 651 5259 | +6221 651 7524 | +6221 640 9149